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Millennium Centre Cardiff

Cardiff Council’s Digital Strategy

We’re building a digitally connected Cardiff. A city where technology and community go hand in hand. Our goal is to deliver smart, efficient, and citizen-centred services that make life easier for everyone.

Our digital strategy is not just about technology; it is about people. We are committed to ensuring that all citizens, regardless of their background or abilities, can access and benefit from our digital services. By fostering digital inclusion and providing support for those who need it, we will create a more equitable and connected community.

Over the next five years, we will continue to explore new opportunities for digital innovation, build on our successes, and work collaboratively with our communities, partners, and stakeholders.

Together, we will create a digital future that is inclusive, sustainable, and beneficial for all.

It’s about people, not just technology

Our digital strategy is rooted in inclusion and accessibility. We believe everyone, no matter their background or ability, should be able to benefit from digital services.

Download Cardiff’s Digital Strategy (PDF 3MB)

Over the next five years, we will:

  • Innovate with new digital tools and ideas
  • Collaborate with communities, partners, and stakeholders
  • Build a future that’s inclusive, sustainable, and beneficial for all

Together, we’re shaping a digital Cardiff that works for everyone.

How our digital progress is helping you

Since 2018, we’ve transformed how you access council services – making them faster, simpler, and more inclusive.

Here’s how our digital journey is improving everyday life in Cardiff:

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