Cardiff has the technical infrastructure and expertise to support teams delivering services for the Citizens and Communities they serve.
Providing a robust and secure technical infrastructure forms the backbone of delivering efficient and reliable services and operations. Our platforms play a critical role in enabling effective service delivery and safeguarding data.
- Upgrade legacy systems to meet current and future demands. When implementing new solutions, we will carefully consider products in the marketplace or opportunities for inhouse development.
- This will be achieved through stakeholder collaboration, sharing knowledge and expertise with our internal teams and matching the most appropriate technology to the task.
- Cyber security planning will focus on safeguarding our systems against evolving threats, through an approach that includes regular audits and updates.
- Staff training and awareness is an essential part of our defence, equipping our teams with the skills needed to recognise and respond effectively. To further strengthen our resilience and ability to recover, we will develop and test contingency plans to ensure business continuity.
Our data strategy ensures the integrity and availability of our data, this includes data warehousing solutions to manage and secure our data assets. In conjunction with the Council’s Data Strategy we will build on the success of projects such as the Single View of the Child.
- Using our Planning and Performance Framework, we will apply a systematic approach to identify and monitor corporate priorities.
- We will proactively engage with regional partnerships. Through this mutually beneficial approach we can achieve our shared goals and enhance public trust in the effective delivery of public services
Find out about our work in this area
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Working towards a carbon-neutral council infrastructure
We are committed to making our council’s infrastructure carbon neutral. This means using renewable energy, smart grids, and energy-efficient systems to power our technology. Our goal is to reduce our environmental impact while supporting our community.
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Planning for better council infrastructure
We are creating a plan for centralised infrastructure services. This includes reviewing options for on-site and external data centres. Our goal is to choose the best setup to support our staff and improve services for everyone.
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Modernising council technology
We are reviewing the benefits of cloud computing compared to traditional systems. Where it makes sense, we will use the best cloud technology to help our staff work more efficiently and bring new ideas to life. This helps us deliver better services for everyone.